Refund policy
RETURNS
$10 return fee for Domestic Orders
Garments must be unwashed + unworn in pristine condition with all tags attached.
Store credit returns only. No refunds or exchanges excluding waist trainers. Waist trainers can be exchanged. Customers are responsible for shipping charges. All returns are inspected first for return approval. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
DOMESTIC
14 day return window • Returns for store credit will incur a $10 return fee deducted from your store credit balance.
INTERNATIONAL
All sales are final for international orders.
If you have any issue with order contact us at info@pure-loungewear.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.